Privacy Policy

OsseoLabs values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

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1. Information We Collect
   
   1. Personal Information: When you complete our Contact Us form, we may collect your name, email, phone number, organization, and any information you provide in the message.
   2. Non-Personal Information: We use Google Analytics 4 (GA4) to collect data about site traffic, usage patterns, and interactions. This may include device type, browser, location (approximate), and session duration.
2. Use of Information
   
   1. To respond to inquiries submitted through our Contact Us form.
   2. To analyze website performance and improve user experience.
   3. To monitor trends and measure the effectiveness of our communications and services.
3. Data Sharing
   We do not sell or rent your personal data. Limited sharing may occur with trusted third-party service providers (e.g., Google Analytics) to support analytics and site improvement.
4. Data Storage & Security
   All personal data is stored securely and processed in compliance with applicable data protection laws (PDPA for Thailand, GDPR for international users). Access is restricted to authorized personnel only.
5. Cookies & Tracking
   Our website uses cookies and similar technologies to enable GA4 analytics. You may control cookie preferences through your browser settings.
6. Your Rights
   Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, or to restrict its processing. To exercise these rights, please contact us at [Insert Contact Email].
7. Retention
   Personal data collected via forms will be retained only as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law.
8. Policy Updates
   OsseoLabs may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.